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Guest Services
Lost and Found:
Please visit our Customer Information Centre at LG/F for assistance, or dial our customer service hotline at (852) 3411-8888 for enquiry. (From 10am to 6pm).
First Aid Service:
Our first aid room is located at the LG/F where AED is available. (From 10am to 6pm).
Strollers and Wheelchairs:
Please visit our Customer Information Centre at LG/F for assistance. (From 10:00am to 6:00pm).
Babycare Room:
Located at the LG/F.
Self-sterilization Station:
Available throughout the Park. We regularly clean and sterilize our guest facilities.
Wi-Fi:
Wi-Fi service is available in selected zones of the Park.
Barrier Free Facilities:
Most of our facilities are barrier free for visitor with disabilities.
Temporary Luggage Storage Service*** :
Please visit our Customer Information Centre at LG/F for assistance.
(From 10am to 6pm).
Power Bank Rental Service*** :
Please visit our Customer Information Centre at LG/F for assistance.
(From 10am to 5pm)
Bicycle Rental Service*** :
Rental and Enquiry: Please contact our staff at Tel: (852) 6111 2039
Pet Stroller*** :
Rental and Enquiry: Please visit our Kid’s Deck at LG/F for assistance. (From 10am to 5pm)
***Charged Service
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